Bought a 3.5" bolt on lift kit direct from the manufacturer, ended up not having the time to install it myself. Took it to Trails West for the install. The went above and beyond the call of duty to take care of the truck. The attention to detail was awesome. They also stayed on budget despite taking time to make a repair and making a couple small mods to make sure my tires didn't rub and stay safe. This place ROCKS!!

Never again will I visit this place or recommend it to anyone. And here is why:

They diagnosed the jeep and recommended changing out control arms bushings, track bar, ball joints and tie rod ends. I agreed to doing the work, left the car with them for an entire day 9-5pm and they assured me that'll be more than enough time to finish the work. When I got there at 5pm to pick it up, they only had half of the work done. To top it off, the service manager had told me in the morning that I must get all the work done, or the issue wont get fixed, and I had agreed. When I got there to pick up the car, they did a U-turn and said that the issue should be fixed with only half the work that they had done.

I then agreed to bring it back to finish the work. Again, I left the car with them at 9am. Got there at 5pm, only to find out they had left out the control arm work. Ended my evening with a heated argument, and a measly refund of $80 for the "inconvenience that this had caused me".

I just bought steps,wheels,tires,leveling kit, window visors, taillights for my 2010 F-150. I went in to the store to order parts and found they had every single item in stock. I was pleasantly suprised by this and bought everything right then and there. Highly Recommended.

Looked around online and called around a few local businesses. Called Trails West and got the best deal I could find and received excellent service. Would highly recommend.

Over 25 years of business with these guys. Any problems I have ever had they have fixed or given me a solution. Very knowledgable and experienced. Best pricing around and most of the time they have it all in stock. That's why they have been around for 30+ years. Will see you guys soon...



- Dave M.





( Greg, Go blue jackets!!!)