Even after discussing the possibility of a bad computer ( main) causing some symptoms like, speedometer, cruise control, emissions errors, etc, Krause had my 22 year old Lexus for over a month installing several dash clusters and gave it back to me awaiting another cluster. On a trip out of town, the dash clusters failed again and the car started running rough with emissions errors. I took it to a local Florida shop that systematically trouble shot several things and finally decided that the main computer needed replacement and found one. After it was installed, the car ran great. All symptoms and error codes disappeared and has run fine for two years now. This is not the type of business that will return your car after a month of it sitting out and clean the bird doo doo off of it.

I wrote the above negative review. Robert Krause called me personally, he was unaware anything was going on and has promised to make things right. He is going to repair the vehicle at no charge, is providing me with one of his personal vehicles to drive while it is being repaired, and is also replacing the spark plugs. That is great service and I will definitely go back and use them again. He does still own the shop, he is just not there on a daily basis anymore. All is well.

I wrote the above negative review. Robert Krause called me personally, he was unaware anything was going on and has promised to make things right. He is going to repair the vehicle at no charge, is providing me with one of his personal vehicles to drive while it is being repaired, and is also replacing the spark plugs. That is great service and I will definitely go back and use them again. He does still own the shop, he is just not there on a daily basis anymore. All is well.