I ordered countertops and tile from Lakeside, and dealt with one of their designers regarding tile for a kitchen backsplash. She was aware I had no experience with tiling. She recommended some tile and I ordered tile based on her recommendation. The tile was installed and looked horrible. She never explained that handmade tiles vary in size and would be more difficult to install. She never had me take a sample home to see it in my own lighting and room. I have subsequently bought tile from a tile shop. The sales person explained about various tiles, encouraged me to take tile home and was very knowledgeable in assisting me. The Lakeside designer was not helpful. I did send a complaint to Lakeside Stoneworks, but they have never responded. The countertops are fine, but I would strongly encourage using other stores for any tiling needs.

Beautiful showroom very professional staff.