Well I visited this salon for the 1st time 2 months ago to get a cut & color. I was extremely nervous as I had always done my hair at home with a box color. I met with one of the new stylists (Leslie) - she gave me a really thorough consultation -told me exactly what steps were involved in the process, showed me the colors and let me chose which ones I wanted to go with. My results are fabulous, I have gotten tons of compliments & sent 4 of my girlfriends to get their highlights done! The salon is cool- very relaxed atmosphere, and everyone was really nice!!