Used to go to a Sport Clips in Southern IL. I moved to Cedar Rapids and found this one and started going here. In Southern IL it was great; very good haircuts and very good customer service.



This Sport clips does "OK" haircuts. They sometimes go through the cut/wash very quick and miss a few things, but it's a par-level haircut for the price.



However, the customer service is horrid. Just today i went in to get a haircut. There were others ahead of me so they said there would be a 20-25min wait. That's fine, take your time and do a good job and i'll wait for my turn. Molly printed out my usual stuff and put me on the list.



55minutes later and multiple people going ahead of me that got there 20-30minutes after me i stood up and walked to the counter. I stood there for a minute to inquire how much longer it would be, and after being noticed standing there by Molly and the other worker neither one came to see what i would like.



After that and waiting for an entire hour at that point, i left my touchdown card on the counter and walked out the front door. Not a single word was said as i walked out.



I will never go to a Sports Clips again in any area.