I have been going to this cleaners for over 3 years now. They have been terrific. They call if they need to hold something longer because of stains they can't seem to get out and need more time, they call if there's any questions about my items and the 2 ladies that work their are extremely friendly. I will continue to support them with my business simply because their customer service is exceptional and they always have a smile on their faces. The cleaning always come back on time and if I need something re-done, they willingly do so. At 1st, I wasn't used to the "prepayment" but, it's actually turned out to be really nice. I would recommend them to anyone.