My name is, Nancy Hoskins of Columbia, Missouri. I have bought my husbands dress trousers from the Big & Tall Men's from the Dillards at the Columbia Mall, Columbia, Missouri for years. He likes a specific type and color and usually have to be ordered. The sales associate, Judy Motsinger in that department is absolutely wonderful. Ms. Motsinger knows his information so well, whether I come to the store or call, we are taken care of so professionally, quickly, and like a friend. I recently was in the hospital and had to call her and within minutes the order was placed. Plus, she informed me of a special on this item, which saved us money. I appreciate Ms. Motsinger so very much and enjoy having her for my sales associate and friend! There should be more individuals in this world like her.

Very helpful employees. I've called in several time to have items pulled so I could just try them on when I got there and every time I've been impressed! Great shoe selection and fabulous service!

Very helpful employees. I've called in several time to have items pulled so I could just try them on when I got there and every time I've been impressed! Great shoe selection and fabulous service!

Very helpful employees. I've called in several time to have items pulled so I could just try them on when I got there and every time I've been impressed! Great shoe selection and fabulous service!

You told me to go to your sight and nothing apeared on the site to allowed one to sign up, The store had a box out, yet the slip was not condusive to filling out one's personal information to put in the box. Only a reference pull-off sheet on the poster say to go to the website that hade no direct or indirect line capable of doing what was required to do. Even the asscociate had no expliaations for this delema. More and more normal, average consumers are more and more understanding to the tricks and trades that lure folks into the store. We were told to go to the watch departement. I did so and the associate knew nothing of what I spoke. She finanlly found a box so that one coould drop into the box trheir entry, yet, no entry was available to be written on with pertainent information for any type of drawing. You folks seem to keep me from coming back to your store again and again because of these tactics, The qulity of your merchandise is not way enough better to play such tricks that you think your clientel would be interested in to begin with on any given day,



Thanks for nothing, this time around,



Most Sinserely,



THOMAS G. LANMAN

4980 N LOTUS COURT

COLUBIA, MISSOURA

65202-1097