I took a comforter here to be cleaned and received someone else's comforter instead of the one I dropped off. Upon noticing it was not the same comforter I brought it back but they refused to accept responsibility and won't even reimburse me for the dry cleaning fee that was paid!! The most they would do is offer a credit on FUTURE dry cleaning. They lost the comforter, they have the other person's comforter that I would not accept and they won't even reimburse for the cleaning fee. Very poor customer service.