Do not use this company's services. The 90-day guarantee stated on my invoice isn't worth paper it's printed on. I asked Nedd for a simple follow-up visit, since there were still signs of rodents. All he had to do was come out and lay down a few traps. That's it. And he told me he'd do just that. Then, before the scheduled appointment, I got a song-and-dance call about not having the right traps. He never showed up. Then stopped taking my calls. I solved the rodent problem I paid him to solve. Bottom line, he had horrible customer service skills and zero integrity as a business owner "serving" the community.



When I finally got him on the phone, I asked for a refund. "That's not happening, buddy," he says before hanging up on me. Now he won't accept my calls.



Don't use this business. I am reporting him to state.

Highly recommended. Great customer service.

We were surprised at the effectiveness of Nedd's treatment.