First they ask if this is a voucher so they know exactly how to treat you when you get there. After several attempts of trying to get an appt, when we get there the lady says it's gonna be 2 hours before she could get to my wife's nails. We even got an email confirming the appt and ended up having to leave with no service after getting there on time. The woman there didn't care one way or the other. I run a business and I understand that things happen but you just don't treat customers like you don't care about them. Why would I refer anyone back to this place, hmmm.

I made an appointment at this place a month ago because she was booked. I arrived at the designated time and she couldnt find my appt. When she finally finds it, she laughs and says she knows what happened. She then tells me if I would wait - I expected a few minutes waiting but then she says it will be an hour. I told her that my appt was for 11 am & I rushed over to get there on time but she didnt care and was rude and uncaring - what happened to customer service??? She's the only one there and I can see why - who would want to work at such an unorganized place & with such a *itch!!!