All I can say is thank heavens for this place! They saved my kitty's life two years ago. I have a regular veterinarian (and a second cat), but Sunshine's blocked urethra presented itself on a Sunday morning. My vet's office was closed. I called to tell Bright Eyes what was happening, and they told me to bring Sunshine right away. Turns out that if I had waited even a day for him to be treated, he would have died. He received excellent care. They kept him overnight, to flush his organs and make sure there was no infection (antibiotics). They treated me like the worried pet owner that I was when I went to visit, ahe whole staff was wonderful. I got thorough discharge instructions, preventative dietary recommendations, and a phone call the day after I brought Sunshine home.