Knowledgeable staff that wont let you run the risk of messing up your set up, who offer not only good advise, but also reasonable prices. this shop is capable of competing on a national circuit. I my self Having no prior experience, was immediately met with great customer service from Heather, whom I believe to be the owner and Dalton, the what can only be described as the "mad scientist" of audio visual engineering. heather took the time to not only help design the system, but she also answered every question I had, (which were many). you will come to find during your design process of any advanced system that the cost will begin to grow. this is to be expected but so long as you keep your ambitions in check with your budget, there will be no buyers remorse from these people at "Rollin Sound" at 7279 Lem Turner RD, Jacksonville, FL 32208.