I have four kittens, two males and two females, almost seven months old and they need to be spade/neutered. I usually go to the Humane Society of NY; they give great, professional medical attention and they are REALLY affordable. For this reason, they fill up really quick and it's often hard to get an appointment, which is why I was looking around for another Veterinary Hospital. The New Rochelle Humane Society has a voucher program for low cost Spaying/Neutering through participating Veterinarians but that only covers the cost of surgery; it does not cover the cost of exam, anesthesia, antibiotics(if needed), pain medication, blood work, additional cost for females in heat, overnight stays for females, catheters for females staying overnight, etc. I currently have 10 cats and most of these extras I have never encountered, I never even heard of such nonsense which at least two of the Clinics/Hospitals tried to pull on me. I was actually able to finagle appointments for my four Kittens at the Humane Society of NY but Stamen Animal Hospital and Pelham Animal Hospital, both of which have websites with their hours listed (which is more than I can say for New Rochelle Animal Hospital), are charging excessive fees that may be unnecessary. And New Rochelle has a website, but don't list their hours. Is it a secret? and when I spoke to the secretary who answered the phone about it she told me the website is 10yrs old, which I told her is not an acceptable excuse and then she hung up on me! That's rude and unprofessional. The Humane Society is open 7days a week and they do surgery every day which is the major flaw I have with all the Clinics/Hospitals participating with New Rochelle's low cost spay/neuter program; some of them only do surgery certain days and a lot of them only do surgery during the week, not on the weekend. I work during the week which is how I am able to afford spaying and neutering my animals. That should be taken into consideration, I mean come on. In any case with their apparent lack of professionalism, I wouldn't recommend New Rochelle Animal Hospital AT ALL!!! they don't even deserve the one star!