I have been taking all my animals to Dr. Bill since I was 19 years old, I am now a grandmother so that's a long time. Dr. Bill is the best with the best group of people, John, Wendy and his entire staff. They always have time to squeeze you in are always helpful and most importantly they are kind. The only place I will go.

By far the best veterinarian in the state. Care about animals period. You don't lose your paycheck to treat your pet here. They are busy and at times you must call a couple times to get through, bit I've always gotten in immediately with an emergency situation or in reasonable time for routine matters. Dr Haines supported my rescue for over a decade and has helped many abandoned animals for no charge. I've been going to him for almost 20 years and he's always been there for me and my pets. His honesty and expertise have been priceless. He does not do specialty care but he is an amazing general practitioner. The renovated waiting room looks fantastic and seeing the same familiar faces all of these years makes you feel like family. No staff turnover, no unnecessary products or fluffed up charges. I pray he's around at least another 20 years!

I love Doc Haines and all of his staff. They saved my cat's life and didn't charge me a fortune as others have done in the past.

Have been trying to make an appointments for 3 days!! Ie erytime I call I gert an answering machine ....I have left 3 messages and NO CALL BACK. Taking my business elsewhere

Most Compassionate and Caring Veternarian and Staff!!!
Dr. Bill, John, Bob and Pat treat with compassion and professionalism not only the family pets you bring to them but also their human families.
Dr. Bill and company care about animals, those with homes and those that have been thrown out by irresponsible and uncaring people. The same kindness is shown to throw away animals as shown to beloved family pets.
If you want a group of loving people looking after your (family) pet, look no further than this Animal Hospital!

I have been going there for over 10 years. Small No frills office. No xray. Good service. Caring dr.

I would tell them that I have been a client of there's for many many yrs and that I can not belive how the conpassion that I once felt there for my animals and me just isn't there. Now It seems to be how many clients they can push through.

The Doctor here is great, however for the past two days my dog has been throwing up clear liquid and now is not responsive and wont eat and wont drink. We have been calling trying to get the dog in to be seen and no one is returning our call. We have left very many voice messages. The doc is great, but the office staff needs a lot to be desired.

The entire staff at Hartford Veterinary Clinic are outstanding. We would not bring our pets anywhere else. Thank you for the great service and for understanding that our pets are members of our families!! Dr, Haines has the patience of a saint and John is so helpful and honest.

Dr. Haines is a caring doctor able to calm a scared animal like magic. Caring staff and fair prices, I would recommend this place to anyone (and I do) looking for a good doctor.