I have always loved the care Dr Higgins provided for my dogs over the years. I moved recently and returned with our new dog. Sadly, daycare was a horrible experience for me and my dog. 50-60 dogs were in enclosures outside, with dogs of all sizes walking in dirt and their excrement. My dog was not acclimated to this heat. Shade awnings and misters are not enough. I saw only one person supervising and interacting with the dogs. My rating is for dog daycare only. I cannot recommend daycare. Staff are always nice and easy to talk with. This rating is not of them.

THE WORST BOARDING PLACE, ever. ANIMAL ABUSE. BEWARE.



We boarded our dog here, about a year ago. He was two at the time.

Previous to leaving him for a few days with Deer Creek Animal Hospital, he was the best dog. Only barked when there was danger, and would sit as told, and would snuggle up with us.

When we came to pick him up, we knew something was off.



It's now been a full year of working through his problems, and he still isn't the same.



When we got him back, he had CUTS and BRUISES all over his body, He would cower if a voice was raised even a little. Men particularly frightened him, especially those with hats. He would get so scared he would even urinate on himself. It has been horrible to watch.



Absolutely NONE of this happened (or even signs of it) previous to boarding him here.



We were so surprised because when we arrived there before our trip, everyone was so nice. People were polite and even gave our dog a treat. It was all so fake...



Since this experience, we have privately boarded our dog and he hasn't had a problem, though he is still recovering.



If you love your animal, stay away, PLEASE. Do not let them beat and abuse your animal as they did ours.



(I am the owner of 2 dogs, and one cat. I am a 7 year vegetarian, and I frequently volunteer with the Humane Society. I definitely know abuse when I see it.)

why does pet lover 2 give a bad review if she has never been there? sounds like a disgruntled employee or competitor or info came from one. I give her the BRONX CHEER for her ridiculous hearsay review

I think the Docs & staff here are OUTSTANDING. Nothing but good things to say about them. I take all 3 of my dogs here, they are low pressure, ethical & reasonable. The grooming salon is good, not the best I've ever been to but ALL the staff obviously LOVE animals - especially Dogs!

I have never received vet care that is as caring and compassionate as what we have found at Deer Creek. Recently, we had to make the decision to euthanize our beloved 14 y.o. Lab. We were greeted at the door by two vet techs we know and love, who escorted us directly into a waiting room so we could deal with our grief privately. Dr. Higgins was amazing with us and our three children, and of course, our sweet dog Leo. The next week, we received Leo's paw print set in clay as our gift from DCAH and a card signed with personal notes by the entire staff.



We found DCAH shortly after we moved to Phoenix last year. Besides being kind and knowledgeable, they also have a great pet rescue program! We adopted a sweet and silly Bernese Mountain Dog named Captain who has been an "angel with fur" to our family. I really can't say enough good things about Deer Creek!

I took my kitten in to have a simple surgery and they call me after surgery to tell me he is okay then I found out 3 days later before I pick him up that he actually had a stroke "or something" after surgery. My cat is now deaf and does not have good balance. He cannot hold his head still and can no longer jump around or land on his feet. They somehow screwed up during/after surgery and tried to hide it from me after they saw that he was not improving. I wouldn't take my pet here again if their life depended on it. My cat will suffer for the rest of his life...how ever long that may be. Oh, and I had to pay for everything...never even got a "I'm sorry"....just a "here you go....your cat is screwed up now." HORRIBLE.

Wonderful facility!Brand new location that has everything! Grooming,Boarding, Day Care and full service Hospital that is even open at night! Employees and Doctors are the Best!Highly Recommended.