Was a first time customer in this dental office. I went for a cleaning, exam, and bonding on a chipped tooth. I went in and first off my teeth did not cleaned after paying to have to have them do so. The bond came off within a week. When I called to let them know that it happened when I was just simply brushing my teeth and not because I had bumped my mouth into anything, they accused me of brushing too hard. When I called later to ask about whether the insurance had been used to cover the bond the person I talked to on the phone, who claimed her name was Jan, wanted to smart off about the length of time that had elapsed between my visit and my call today. I was not worried about using them as a dental office again and sorry, Jan, that it had been 8 months since my last visit. The reason for the call, Jan, was to make sure I did not have to use this terrible dental office again. I was worried about whether insurance had been used for the bond because most of the time insurance will not cover a bond again so soon. They generally will only cover a bond within 1-2 years. Thanks, but, no thanks, would not come back to this dental office if I was paid to! Good luck to anybody that comes here for dental work. Hope you have better luck than I did. Cannot do their jobs correctly and the people answering phones don't seem to care about that fact either. Lack of compassion or understanding for when people are done wrong.