I called to have a drain cleaned out. The guy came and augered the drain and said the main line was broken. He made an appointment to come back Monday at 11:00 to mark the break and never showed up. When I called the office they told me that they had other more important calls and they would get to me the next day. I said no thanks and called another company. The other company came out, augered it and got the line working.

Very, very bad about calling you back on service. I had to call three days in a row and they said they would put me on the schedule, as if it was the first time I called. Not sure on the service, because they never showed, but the office lady is scatter-brained......for sure!