Thank you for taking such good care of my little Manx kitty, Frances. Getting an emergency call about your pet while on vacation is my worst nightmare, and I appreciate the good care as well as sensitivity to my financial constraints. She's back to her normal self - begging for treats and continuing her lifelong quest to kill the laser pointer red dot.

I'm so thankful for Emerald City Emergency Clinic and Dr Carrigan! I've been to Emerald City Emergency a few times with cat and dog. They have always been compassionate and thorough. The prices are actually very reasonable for emergency level of care. The last visit was with Dr. Cathy Carrigan. Both Dr Carrigan and the front office staff communicated consistently about next steps. I really appreciated that she took the time to explain & discuss options for treatment. They were also very patient with my furrbaby. They coordinated with my regular vet promptly and Dr. Carrigan helped me to make educated decisions about the treatments.

They are so great. Really empathetic and efficient. Very clean and professional. The unfortunate times I've had to bring my little ones here the vets and front desk staff are so kind and educated. Thank you guys!

Apr 12, 2011 business I am extremely disappointed in my experience at this clinic. The receptionist Kelly is one of the rudest people I have every had an interaction with. I wanted to speak with the vet who examined my pet but Kelly would not contact her to let her know I wanted to speak with her. She would only say that I could speak with the vet after waiting for 4 days. I am sure they must have some way to contact her sooner. This was an urgent matter. I am a health professional. I have to say this was the most unprofessional clinic I have ever seen. I registered a complaint with the better business bureau.