Pet Emergency saved my kitten. They were so caring and compassionate and helped calm me down when I was a hysterical mess with worry the night I took her in. I am so thankful that Spokane has a clinic and doctors with state of the art medicine and knowledgeable and kind doctors that is open all night long! Thank you Pet Emergency for saving our little white fluff ball!! I have recommended you to all my friends with pets because I know their animals will be in the hands of expert doctors who really care about saving animals!!

I took my cat to the emergency vet clinic on 1/10/14. The estimate of services I could get from them amounted to well over $1000.00.. however, that was just an estimate. I was given a choice as to what I wanted to do. I chose to have them give my kitty an antibiotic injection and a water pouch to ward off dehydration. I told them I would like to follow up with cat's regular vet on Monday. They did vitals, examined my kitty and gave him the antibiotic injection and hydration pouch. The charge was $145.00... They were really very kind to my cat and they were also very kind to me.. I told them I was on disability and had to choose wisely as to what I could do.. but love my kitty with all my heart.. Sometimes in situations like mine, it's hard because so many procedures and tests are offered with an estimate provided, that a person feels they should do everything they offer. I chose the treatment that I believed would help my kitty get better and keep him alive as I know dehydration is very serious and needs to be prevented or the animal could easily die... My cat is better today. Today is Monday. As I said, I am going to follow up with my cat's regular vet if not today, but this week. My cat is eating now and seems more lively and engaged. I would recommend the Pet Emergency vet... Just remember that you don't have to do everything on the estimate they give you depending on the condition of your animal. I believe it is our job as pet owners to make wise decisions, and sometimes the best decision is to do less rather than more and then see what happens.. You can always take the animal back with no charge again for the exam, only for tests and procedures they do.. They gave me a break on the cost of the exam from $125 to $100, the $125.00 is the rate after midnight... They didn't charge me for the hydration pouch. Overall, I believe that vets are expensive.. and an emergency vet would obviously be more expensive, but overall I was treated very well and most important, my cat was treated well.. My only request would be that I would have been allowed to be there when my cat was injected with the antibiotic and given the hydration pouch. I would recommend this clinic but choose wisely..

We had 4 puppies, we took them in to get there first shots. One had an allergic reaction to the shots. He was dying by the minute. We had just paid our house and car payments so we didn't have a ton of money. Atleast not the hundreds of dollars they said we would have to pay to be able for them to help our dying puppy. Our puppy died early that next morning. I thought that they were a hospital for animals. It makes me sick to my stomach and broke my wife and daughters hearts. But believe I will not let this go, I know our puppy is gone but maybe I can help somebody else in the future from such a heartbreak! You guys truly make me sick

I don't understand the negative reviews I have read here. I have used this pet emergency hospital for many of my animals over the years. They have always been kind and compassionate. I have had to have 2 of my dogs put to sleep there at the end of their battle with cancer. they were wonderful. I just had to take our Pug in, on Christmas eve, who was unable to urinate for over 24 hours. They took care of him, emptied his bladder, took x-rays, gave him prescription food -he had bladder crystals - this is life-threatening in a dog. We were there for 5 hours - and the total bill was 205.00. I thought it would be much more. They told me he would most probably block again - as it would take some time for this to disolve - and to bring him back . We had to bring him back at 11:30PM on Christmas day. They emptied his bladder for us - and only charged $24.50. I called my regular vet this morning dec 26 at 8am. He already had all of the reports for the ER and I will see him today at 5PM for a check.

I could not have asked for better care. Our dog was in so much pain he was hysterical - they were very kind and compassionate - despite having to work these special holidays away from their families for the benefit of our "furry " family members.

Do not go to this place unless it is your last option like late night or weekend--you will pay dearly for it. Very expensive, payment all upfront or no treatment. Pet meds are 3x higher than costco.



Recommendations: If you have to go here, do first 1 x-ray. If more are needed to get a better view, then add them as needed. Don't do all at once unless you can afford it because it is very costly. If you need meds most are very expensive. For antibiotics which are also expensive, only get enough to get you through a day or too and get a prescription to buy them at Costco or online. They try to give you a couple weeks worth at once and it can cost $300-500 on top of your $100 visit bill, xrays and/or bloodwork.

They are quick and convenient and you will pay out the nose for that. Our dog was not feeling good and diagnosed with pneumonia and told he would recover. All in all he was examined, given 4 xrays and meds for 1 week (he would need an additional 5 weeks after that). Bill came to $850-- yikes, almost crapped in my pants. To make things worse it didn't make a bit of difference. 11 hours later our beloved dog was dead. Then they called and told us he had bronchitis. I would only go here if it was the last resort and even at that you need to use caution.

They are quick and convenient and you will pay out the nose for that. Our dog was not feeling good and diagnosed with pneumonia and told he would recover. All in all he was examined, given 4 xrays and meds for 1 week (he would need an additional 5 weeks after that). Bill came to $850-- yikes, almost crapped in my pants. To make things worse it didn't make a bit of difference. 11 hours later our beloved dog was dead. Then they called and told us he had bronchitis. I would only go here if it was the last resort and even at that you need to use caution.

This place is EXPENSIVE, but I have had to go there on two occasions for dog emergencies. One severely dehydrated dog that had eaten bird seed, and a few years prior a dog that had an encounter with a porcupine and was very unwilling to let me pull the quills. The dogs were treated promptly and stayed overnight to be monitored. So I would say these vets did their jobs in my case, but you better hope you have some money in savings if you want your pet to survive. I will note that the staff was professional, facilities are clean, roomy, and the vet sat down and went over post-treatment care with me.

Someone had dumped a kitten and her dead mother in my garbage can. The kitten was very small and it was very hot so I took her to the clinic to make sure she was not in distress. They were very helpful. They checked her temp, weight and heart and fortunately all was good . She had fleas and was too young for most treatments. they recommended a primary care vet to get her a "new kitten" check-up and vaccinations . They did not charge for the call . I think the circumstances of the kittens situation touched them. I am going to keep her.

i took my 4 mouth do in to get checked. i was told on the phone to just to come in and i could pay when we left. she died do to them not helping her at all i will never take an animal back the ever again.

It saddens me to read reviews that are often posted of ANY veterinary emergency hospital. Whether in New York, Alabama, Washington or Michigan, there is a resounding theme...people are angry at the individuals of the profression because of their own financial limitations. In this country, veterinary care is not a free service...just as medical care for ourselves is not intended to be a free service either. It is wrong to blame the health care professional for the development of an illness, injury, syndrome or disorder of any pet that enters through the door. What people may need to realize is that if no one paid for the service, it would cease to exist as it has no government support and veterinary medicine utilizes the same equipment, techniques and medical knowledge of human medicine...without the inflated costs. If you want to complain to someone about the cost of veterinary medicine, write to your congressman or congresswoman and ask for socialistic medicine. Or, consider not

My dog died on their table due to the inability to pay up front 1000+$. That didn't even include the treatment! The Vet who seen my dog walked in and pronounced him dead, Even tho he was crying for help, even tho I was crying for help. No! They wouldn't help him at all till we payed. Myself and my daughter cryed and pleaded to please let us make payment arrangments. No! My daughter no longer wants to be a Vet. I lost my baby boy becasue I couldn't pay for a serveice that would have saved his life. My constructive criticism to Pet Emergancy is this;Please be more reciptive of some peoples inability to pay due to fixed incomes. People who don't have money should be warned about going to pet emergancy. Payment plans for low income families would be a great thing to consider for people who love their pets like their children. In the end they accepet my 160$ to put him to sleep. I lost my bestfriend. I lost my Son. I lost the best thing in my life. In loving memories of my Hade'Bug...