I've had two guinea pigs and 3 hamsters as patients at the Cat and Bird Hospital over the past 6 years and I absolutely have always been happy here. Dr.O'Learly is very knowledgeable and compassionate. The staff is always very kind and courteous and returns phone calls right away. My hamster recently had surgery and had a wonderful outcome. I highly recommend coming here.

This vet isn't worth going to. I have no transportation, so I have been forced to use this vet for awhile. After pretty much killing one of my cats in 2005, I searched for a new vet, and found one, but that vet disappeared after only a short time. Then I had to go back to this one.



They DO make you feel guilty. My Jean-Luc caught a virus along with his two roommates, and he lost a lot of weight quite fast. The other two recovered from the virus, but JL only got worse. By the time I managed to get him to the vet, he was very ill. I called to them for an appointment, and they said they could "fit me in" if I paid #75 MORE for the "emergency servces," and in the end, he died at the vet's that night.



It wasn't the first time I got that kind of treatment. They refuse categorically to allow a payment plan for anyone, they will force you to get bloodwork every single time you walk in, or they won't gve you the medicine you need for your pet. I lived on a low fixed income, and I find it diffcult to pay for all that on any kind of single payment. I can't always pay it, and my pets have had to suffer as a result. My old vet in California was the best vet in the world, and I haven't found any one vet comparable to the vets near me now.



This vet has very sleazy practices on the financial side, and as a result, they have lost me as a client.

wonderful, knowledgeable, compassionate staff! i couldn't find anyone in the Worcester area willing to care for my pet rats, until i found them..they love all animals =) were very helpful to me and my little critters, gave us A+++ care. glad to have found them!

wonderful, knowledgeable, compassionate staff! i couldn't find anyone in the Worcester area willing to care for my pet rats, until i found them..they love all animals =) were very helpful to me and my little critters, gave us A+++ care. glad to have found them!

Herp examined was a bearded dragon. Our experience with this vet was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempts to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone.After being told on Halloween that our pet would be dead by Thanksgiving, I'm happy to say that he is still alive as of July 2008 and quite healthy as he approaches his twelfth birthday. A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him.Our experience with this vet was awful.

Wonderful & caring vets and staff. I have boarded my cat her several times and it has been a great experience. Friendly people who love kitties and birds!