Monterey Shoe Repair was able to buff out a major scuff on a shoe I took in. It looked brand new when I picked it up.
Great pricing on repair and shoe shines. Excellent job!

I'm not discounting anyone's opinion - but I think it's possible the previous reviewer may have misinterpreted a language barrier for rudeness. After getting turned away by three separate leather repair shops, Monterey Shoe Repair fixed a scratch in my jacket for $5 in less than 5 minutes. It's true they didn't say a whole lot - but I'm pretty sure it's a family-owned business in which English is not the family's first language. I think they're good folks who do a good job.