I have had several problems with this dealership:1 - Wait time for them to answer phone 20 min.2 - Wait time to get app is 2-3 weeks.3 - Return 3 times for same problem and still remains not repaired.4 - Refused to pay for $20 rental for dealer to keep car overnight so they could have another person look at it.5 - Corp customer service was no help as wellMy advice, stay clear of this dealership as well as Chrysler products. As for me....NEVER AGAIN

i felt that david g was extremelly helpful in me purchasing a vehicle ,with his knowlodge and help in my fear in purchasing the vehicle . he was exremelly helpful and i would recommend him to a friend that would be interested in purchassing a new or used vehile

My experience was amazing due to Oscar Lopez, he practically held my hand through the purchasing process and was extremely helpful in making sure I received the best deal possible. I would definately suggest when you come to Crown Nissan you ask for him for assistance !

Repeatedly took back vehicle for check engine light. Spent a lot of time and money and months later is it still not fixed. They do not know what the problem is and trashed my vehicle with fingerprints and scratches. I would never recommend.

I had a great experience purchasing my jeep. My salesperson was Jeff Catz and it was an easy transaction. I have purchased both of my wranglers from him and would purchase my next as well.

All women beware of Dayton Andrews Jeep service…My wife took her 2008 Jeep Grand Cherokee in because a “service engine soon” light was on. It turns out the battery was going bad. The problem was the scam the service advisor, Mark, tried to pull. Mark told my wife the transmission was low on fluid and needed to be flushed ($180.00). He told her if she didn’t have the flush done now, he would have to flag her car as undriveable. My wife then asked Mark to call me, out of state at the time to explain the problem. Mark then called my wife back and said after getting a second opinion maybe the car doesn’t need a transmission flush just have fluid added to the transmission. By then my wife had called me and I called Dayton Andrews service department and talked with Mark. My question was why they would flag a 2008 Jeep Grand Cherokee with 48000 miles as undriveable when the manual says to simply replace the missing fluid. I got the usual run around, I then spoke with Pete the service manager. Pete said Mark did nothing wrong…In my opinion Pete was in on the scam. I then talked with Charles Flatly the service director who did acknowledge the problem. Bottom line, Dayton Andrews Jeep service scared my wife into ($180.00) unnecessary service with only one option to correct the transmission fluid problem, contrary to the jeep service manual.

Bad service at this place would be an improvement. My husband had to tell the service manager three (3) times to look at something specific. He kept coming back to us with additional work that he would find, knowing that if we had put the work in to the car they would have found more and we would have had to go all the way to yet a THIRD engine on the piece of junk Durango. Finally he admitted that they could concievably find more issues. But not before denying the warranty on the first engine. If you dont believe this just google "Problems with Dodge Durango". The service department is a joke.

Short story is, my car had a broken torque/transimission mount ... and the Dayton Andrews service guys did a tune-up as the fix!



They only mentioned the broken mount after I went to pick up the car and pointed out to them that the loud bumping/grinding noise I brought it for was still bumping and grinding. Then they said "Oh, yeah, the service ticket says there's a broken torque mount." Then they had the nerve to ask if I wanted to leave the car to have that fixed.



Yeah, sure I do ...!



Ended up at my regular repair shop (where I should have gone in the first place). They indicated that the mount was so degraded that it was a safety hazard. Could've easily broken and dropped the engine while I was driving.



My recommdation is to avoid Dayton Andrews Auto completely!

Well what can I say, The people @ & Dayton are so great! I love the family,their environment & ok,ok,everything! Yes, Dayton, I do need another 2 dollar bill! He,he,he TY- all so much! My heart & prayers go out to u all! Lov Diane xoxo ps. u look mar-va-lous!