Since when does a transmission flush cost $178 dollars?! I have been bringing my car in for the past 3 weeks asking about my breaks. Now all the sudden they tell me that I need break pads and rotors in the front. So now my bill is $600. Are you kidding me!!!!!! Forget that. I will have someone else do the breaks. I can't trust these people anymore and evidently I need to bring a man with me since they can't seem to get their act together.

Love the people who work there we are rebuilding 2 cars. So we are there practically every other day getting something.

On 18 sept 2013 at 10 am, I dropped off my truck for a brake job that had already been arranged the night prior. I was informed it would only be 1 to 1.5 hours to complete it. I never received a call, by 1:30 pm I called to get a status, the lady on the phone informed that for the past 3.5 hours they have been looking for my keys. Afterwards I was told about another hour and a half till completion. I stopped in the store at 3:30 for a status, the mech had stopped work due to a rusty brake line that I was already aware of and approved the replacement of. Then he stated more issues of the lines meeting at a block welded to my axle and needing replacement. After reviewing the issue, there were no tool marks or catalyst on the fittings. Once I suggested the proper method, the fittings on the axle came free. By 4 pm I was quoted a price 200$ cheaper then the previous with this ignorant part hanger trying to rebuild my whole truck. I am very disappointed in the service I received at the Fayetteville location.

I always come here for all my car needs, the gentlemen at the front desk are always helpful and very polite. They always call within an hour or two to let you know the details about what is wrong with your car and to give you an estimate. I never have any problems and have been coming here for about 3-4 years. I highly recommend them! :)

Slowest pep boys store i've ever been to. Had and appointment and they still didn't start on my car until 2 hours after. On top of that they took 2.5 hours to put on 2 tires. Worst experience ever!

Oh, and last time we were there, they also broke one of our lugnuts, they didn't replace it, and once we noticed it was missing we called the store, and they tried to say that we did it...then they fessed up!