Doctors are excellent and care for the dogs genuinely from their heart.

Technicians in the past had been rude and it took away from the hospital but bypassing that the care was in place. I’d say that they have changed the rude staff to people with good customer service skills and at this time for a couple of years back I have not experienced a negative experience. The technical staff and reception has been excellent.
The doctors always have had a 5 star on my review because they have saved the life of my dogs and when I had to make the hard choice to euthanize it’s been done gently, professionally and with a heart.
I wouldn’t trust anyone else.
I only wish they offered regular office visits care, I know it would have extended the lives of my dogs.

Honesty and Integrity like no other animal hospital around. I have taken several pets here and I've had great experience each time without breaking the bank!
1. I took my cat many years ago after she had surgery at another clinic. Her wound was opening up and the vet here put some dermabond on it and she did fine. He did not even charge me.
2. Jan 2018 I found a kitten on the turnpike and the vet looked at her and said she had a severe viral infection (she has puss oozing out of her eyes). He told me she wouldn't make it. He pet her, whispered to her and put her to sleep. He did not charge me anything.
3. April 2018, My retired parents got a puppy. The puppy was dehydrated. They brought her her. They check her glucose, her stool, gave her SQ fluids, sent her home with dextrose and flora repair and only charged $145. Any other place would have charged $300! The puppy is all better!

Other places may have state of the art furniture and equipment. But this place has integrity and honesty!

My dog was hit by a car and St. Francis Emergency Animal Hospital saved her life. It's been nearly 11 weeks since her accident which ripped open the front part of her leg and left her with a serious and wide wound. There was a chance that she would lose her leg. She had two surgeries there and has had multiple bandage changes, including on a daily basis for the first three weeks, and then nearly every other day since then. I've lost count how many times we've been there but think it's been around 30 visits. She has received excellent care from Dr. Ridge and all the staff. I am extremely grateful! I feel their fees for the surgeries and multiple bandage changes have been extremely fair and am sure that I would have been gouged somewhere else. The only down side here is that there is always just one vet on duty so once an animal is no longer an emergency, the waits can be long. However, I learned early on to bring reading material to catch up on. Between the excellent care, great staff, and very fair charges, the wait is a relatively minor detail!

First off I'm glad I didnt pay attention to the reviews and went with the recommendation of a family friend. We arrived late last night and they immediately went to work on our puppy. The Dr and staff on call were sympathetic, honest and comforting and are doing everything possible to help our puppy. These guys are great.