Stacy and Lexi are awesome! They answered all my questions. They were able to explain to me the pros and the cons of what I was buying, and if it would work for me. they didn't want me to leave with a product I wasn't satisfied with. They acknowledge me when I walked through the door with a warm greeting, of How is your day going today? I recommended this Vapor etc to a friend. We did go to a competitor's place first and we were NOT satisfied with the customer service. We left and came to Vapor etc. He told me he loved the experience and he is definitely coming back. I recommend this place to everybody