Awesome family atmosphere! These folks care about the community. Holiday art is painted on windows. Thank you Roma's in Southgate, Michigan!

This place is a crap hole. I am being generous by giving them a one star.



I was seated (only one in the entire place pretty much). Hated my seat and asked to be moved. They refused to move me because it was not convenient for them. Are you serious?



They do not understand the meaning of service. They would not know it if it hit them with a giant 2x4.



Service was extremely slow and the food was way over cooked. I can make better Italian food and I am Mexican.



I would have rather eaten at KFC or Taco Bell, so not worth it.

always had great service. love their pizza and LOVE the house dressing!

One star is too much. Service was exceptionally slow, after a 45 minute wait the pizza was overcooked and practically tasteless. Worst Pizza I've ever had.. and I love pizza always have, but not from hear. They have a good reputation but they definitely dont live up to it. Also CASH ONLY.. I ate less then a whole slice, very disappointed. Prices are ok but for less you can get a better pizza at little caesars or jets. :-(

Best pizza around downriver since Vito's quality has fallen sharply in the past few years.

I ordered 2 baked spagetti dinners when i got there, only 1 was ready. Had to wait 30 minutes for the 2nd one. Once I got home with the food, there was hardly any sauce on it. Called and complained, was told i would be put in the book for 2 free dinners. Called a couple weeks later, the waitress put me in the book for 1 dinner. Asked for a manager, the manager was very rude and argued with me on the phone! then the manager removed my order from the book. Everyone there was very rude. When I never ordered it. Used to come here all the time, never had bad service till now.

Just got back from the first, and last, visit to Romas Pizzeria in Southgate, MI. Three of us, 1 drink wrong, another brought late. Ordered two pizzas, 1 okay. The second was supposed to be a square half & half . One half was okay but the other had the wrong ingredients. Reordered and waited another 35 minutes and it still came out round. A good restaurant would have comped something. Not this place. Went to pay and the cashier had an attitude. Gave it one star out of pity.

Their pizza is unquestionably THE BEST. Amazing sauce and dough!!! Wish they'd take credit cards though.

I've grown up with this place being from the downriver area my family and I would eat here often and the service was always great and we'd never had a problem before.



Fast forward to today, I'm an adult now and I wanted to show my Future Husband what a great place this was. I moved over 2000 miles away and was coming back for a visit to see some family and eat some of the food I'd been missing. I'd spent so long on the flight over telling my fiance how awesome the food was here, especially the salads.



When we finally get to Romas and have a seat I'm expecting everything to go perfectly. Little did I know that they are under new management that's somehow screwed everything sideways. I'm not sure why people still eat here and my only conclusion is they must not know. Their $10 dinner salads that used to feed 4-5 people now barely feed 2. Though they've become less stingy with their dressing which I suppose is a plus, the only plus.



Shrugging this off as a change in the economy, we proceeded to order a pizza and a pitcher of beer to go with dinner. When they finally brought our beer it was FLAT, as in... flavored beer-water flat.



We sent it back and just ordered some water, trying not to let it ruin the meal. After getting full of pizza and salad and packing up our leftovers, we headed up to check out.



Only to find that they STILL charged us for the pitcher of beer. After asking the lady at the register she only said that the beer wasn't flat and we'd still have to pay for it. This was AFTER they had taken the pitcher back with NO INDICATION that we would still have to pay for it. I told her that I thought it was bad customer service to take the pitcher back without letting us know that we would still be charged, and that we would have kept it otherwise.



Her response was "I can't comp it because there are cameras watching us". She also did not have a name tag on and refused to tell me her name or give me her managers contact information.



This place has gone WAY down hill and all of the good reviews on here must be from a better time because Roma's is definitely not even close to a 4 star place anymore.

I'm not a huge fan of their sauce. It seems way to sweet to be on pizza. Also their service isn't the greatest either. I'd rather just go get a Hot-n-Ready pizza than eat here again.

Order a just cheese large, or even an extra large. Its loaded with cheese, it feeds 4 to 5 people, with left overs! 15 bucks or so. Love romas!

the pizza is great and the salad is sooo good! but they charge a lot for everything.

I have been a Roma's advocate for a LONG time... back when they were Vitos on Fort street even. I was friends with Tony and the family. My last experience there will be just that... my last. I ordered $50 worth of food for my daughters birthday and could not wait for their antipasto salad as the dressing is phenomonal. However, there was 2pieces of meat in the entire salad. i called to voice my complaint and was told that i could bring the salad back in for inspection but they could not replace it. Wanted me to waste my time and gas and miss out on my kids Bday because they wouldn't comp me for my next visit. The manager was rude and insulting and threw away my business over a $11 salad. (They are overpriced on everything but the food is good). Never again will i subject myself to overpriced pizza for lackluster service.

The owner's should be ashamed of the quality of food they gave my husband and myself. I understand that sometimes this may happen but not to care enough about the customer experience and make it right is very poor service. We are senior citizens and this was the second worse meal that I have ever been served. I would suggest that anybody that hates throwing money away, should avoid going to Roma's in Southgate. That's my opinion.

I've been going to Roma's for years also, and there pizza is great. You can't compare there sauce to any other

pizza, they have the best. If anyone writes and says there pizza is bad, their lying. My only complaint I guess is that they charge extra for everything. But you know times are tough and if that is what they have to do, it must be something they have to do. I pay a little more for their pizza, but I personally find it worth it.

Joe

I've been going to Roma's since I was 13yrs old now (32) who hasn't been to Roma's that lives down river it's good pizza right ? OMG I just went there for a girlfriends B-day and they were rude to me about bringing in a small cake and ONE ballon come on people were grown ADULTS here anyways they wouldn't let me bring it in. I don't know if I pissed them off or what but the pizza SUCKED bad !!! I will never return there ever again the service was rude and the manager was a big fat JERK . Thanks for the crapy PIZZA

The best food around

I love their pizza sauce. Whenever I'm travelling, I love to come home to a familiar taste and the wonderful flavor of their awesome pizza sauce.

The portions were huge, the food was excellent. The previous rating person should give it another try. The lasgna is great and the cheesy garlic bread is to die for! We love it! Everyone at Allied Home Mortgage of Southgate agrees!!!

We waited 45 mins for our order (Roma's Special), when we finally got it, it was burnt. The only alternative we were offered was that they could make another pizza. We choose to just eat it rather then wait another 45mins. A few bites into it, we realized what we thought was burnt bacon was actually Anchoives. When we complained, we were told we ate more then half so we would have to pay for it. We were treated very poorly by the staff. We wouldn't recommend this restaurant to anyone.