Do NOT use these people. I spoke with them multiple times before getting the MRI in regard to price because I'm basically self pay due to high deductible and they quoted me a price range of $300-500, with their self pay cap of $450. They told me the bill would be adjusted down if it came back higher. Bill came in over $600. I called and got "too bad." I asked to speak with a manager, waited 2 weeks for a call back and when I did not get one, called back to both pay them and to complain and let them know I would be filing a complaint and giving them a bad review. Instead of just taking the payment, Amber R kept arguing with me about how I was wrong and even though she had just put me on hold to "get her credit card machine" after my third attempt on the call to give her a cc#, she threatened to "send me to collections" if I didn't want to pay it. Hello...I was calling to pay it. I said some things I shouldn't have at that point and she refused to take my payment. So now, I get to call back and deal with them tomorrow again.

I am 67 and this is probably the worst MRI experience I have ever had. I am large so my shoulders would not fit in their tube... it was back of a 40 ft trailer pulled by a diesel truck...they put me in feet first for a lower back reading and I had to put my arms over my head....they soon went to sleep from a earlier surgery.

I don't know why my doctor referred me to them as I clearly request Lovelace who has the equipment, expertease and customer service experience. I am on medicare and probably didn't have a choice........If you have a choice and you are a large person, do not use this company.

Very polite n professional ..

Very friendly, professional, and cost effective

Very friendly and helpful staff. My doctor got the report the same day.

Very friendly and helpful staff. My doctor got the report the same day.