My experience began when I was left homeless with a 2 yr.old because they double-booked, and i was "Early" getting there, but told my room was gone, and there were no more, so I had to go to another in town, which coated "Double", what I was quoted when I booked. Instead of making "Good" on a Reservation I made,...they left me high & Dry with a 2yr old, and we ended up having to go to a nasty shelter with addicts and prostitutes, I will never go to them again. They don't care. I know, because I spoke with them.