One star is too generous to rate my experience on Friday evening, Nov. 19th. I have never wrote a review but as a business owner the management should be aware of the service that was given on this night. We waited 30 minutes for our fast food. There were 3 cars in the drive thru and 2 tables occupied so I wouldn't call that busy. The gentlemen in front of us received a refund and left after 16 minutes of waiting. People from the drive thru were coming inside due to wrong orders and cold food. I really think adult supervision is needed here and I'm not sure that will help. When we finally received our food it was not even hot and fresh. Needless to say...this was our last trip to the DQ in Beaver Dam, Ky.