I realy liked their sales department the ladies in sales were so nice and very sweet, I just don't get that service like I used to, it means a lot when a company treats you good and I just don't get that anymore with Creative Exteriors. Also if you ever need them to fix a problem for you good luck their warranty isn't what they say it is. My experience was good at first and as the years have went on I just simply won't be doing business with them any longer.