I've gone 2 times. The first time I wasn't impressed but the person doing my nails was distracted taking care of her child. I went back 2 days ago and got a gel re-fill. My color is now peeling off and my thumb nail just broke off, which is very hard to do. I will not be going back and am very disappointed and wasted $40 since I will not have to pay another $15-$20 to get it fixed elsewhere. I went in to get them fixed and they argued with me in the kindergarten fill and polish that was preformed and told me the same guy was going to do them. I said I didn't want to and the girl just laughed at me. I left and called them and the manager or whatever male argued with me and not ONCE did they apologize for how bad of a job it was. They commented on how bad it was too. WOW super bad customer service and I'm a pretty tolerable person until you tell me I'm wrong when 5 seconds later you said it looked awful. Poorly mishandled

Tracy does an incredible job. I always leave feeling very relaxed.