I have always gone to Zip's for past few years. Yesterday I was deeply dissappointed. They no longer brush the front of your car before it goes in. The front hood of my car still had spots. As I looked around the car, the back trunck still had spots. When I got home, I had to re-wash my car in 90 degree weather., I will never go there again. Don't waste your money. The free vacuum is not worth it! You can't go through again as you have to pay again and there is no one to talk to there if you have a problem like this. The guy taking the cars in could care less. He does nothing but wave you in. Even my side view mirrors were still dirty. My car is white and a 2014. No excuse for this poor service and rip-off of customers!