I am not one to give 5 Stars to any merchant, but Enterprise Rent-A-Car in Bremerton, Wa on Auto Center Blvd well deserves it. I have rented from them since 2009 and have always been treated great. From getting the right car for my needs to returning deposits very promptly. Last week I made a same day reservation and when I got there, they did not have the vehicle class I reserved, so they gave me another just for that evening and the next day I got a very nice upgrade , on them. They do not have to do things like that, but they do because they care about their customers and like to see them come back over and over , like myself. Thanks Enterprise and the staff at the Bremerton office. Sincerely, Dawn

They refused to rent me a car because I'm a start at home mother and I don't have (currently) a car. Well, a month ago my car was stolen! I needed to rent a car to get to my father's funeral, but Enterprise didn't care and were extremely rude. I am very emotionally damaged over this exchange and will NEVER rent from this company again.

Never use this place again. I had gotten t-boned, and this is where the insurance company sent me. Terrible customer service, rude. No ethics or standards whatsoever. Screw this place. They kicked me when I was down, repeatedly. And that was when I needed them the most.