My mail was handled by this post office during the 6 years I lived in Brunswick Hills Twp, ending in late 2009. My review is of the office ONLY, and does NOT extend to the carriers. First, their "parking" area is the size of a postage stamp, being able to accomodate no more than 10-12 cars. The tiny customer office itself is actually worse, with a counter for 3 clerks, max. They almost never had full staffing at the counter, even during holiday traffic. The lines stretch out the door on a normal day. The clerks' attitudes, particularly those of the men, ranged from abrupt to downright rude on any day for any reason. I had occasion to call the postmaster there early in my residence. He was so argumentative that I reported him to USPS. Thereafter, I took my business to Strongsville whenever possible.