Worst company every..I have been a diesel mechanic for over 12 years working for bobcat..I rebuilt a caterpillar 259b3 from ground up from fire damage at low hours but I needed them to reprogram the new computer for it and they can't do it unless you give them 5 tries . The machine was brought back every time from over a hour away to have them add a program they forgot.The last time was brought for aux not working. I tested everything gave them the chance saying it wasn't them changed the joystick all the part I knew wasn't bad to make sure it wasn't computer programming but it was the computer.i brought the machine to them with another machine I brought them that they messed up the programming..they finally fixed both machines but had the ball to charge 1100$ to fix both machines they messed up they replaced a joystick I already replaced ,and charged to reprogram there mess up..on bringing up there other mess up spent 3000$ on a new computer for a morbark 2400 hurricane chipper they didn't program the high idle in it ,brought it back they programmed it then they charged for there mess up..I can go on and on how horribly ran this company is when I do the same thing and I would never treat a customer this horribly on my mess up..last point they were never in a rush to fix there mess up had to leave it for a couple of day till they were continent to fix it..I have dealt with a lot of companies and never wrote a bad review but caterpillar of caulhoun by far the worst company out there