We had a poor experience with this vendor via ebay for us to purchase a time clock on October 21, 2014. First, when the picture was posted to advertise the time clock, it has time cards in the picture too. When we got our order and had paid $83.02, we were just sent the time cards and no clock, which is what we wanted. Therefore, we immediately notified this vendor and returned it with a signed proof of delivery from FedEx on November 3, 2014, so we awaited our refund. Second, in April 2015, we were going through an internal, customary, audit reconciliation at our company, when it was discovered a refund never came through. We provided the signed proof of delivery to this vendor and was told that there was “nothing they could do, as FedEx and USPS mess up deliveries all the time”. We would have hoped to have worked something out, even partial credit, but were denied. Be careful on your next purchase and pray you don’t have to return something, if there is an error. BUYER BEWARE