We waited more than FOUR MONTHS for our replacement Bassett barstools that cracked within the first 5 weeks of normal use. They had some cute furniture on the floor but god help you if you order anything custom. It was four months of "I'm checking" and "I'm waiting for a response". The one star is for the fact that we were not charged for the replacement of items that were obviously not the quality one would expect for the price. Will not be a repeat customer or recommend to anyone.

Made the mistake of buying a couch and loveseat from this place. We had bought several furniture items there before. Had to order the furniture - no room for negotiation on price or delivery charges. Told that furniture would be delivered in eight weeks. At the seven week point we started calling...very rude service, even spoke to the manager/owner of the store. No furniture at the eight week point. After nine weeks, got a phone call it could be delivered on a Friday. After checking our schedule, called them back an hour later. We were told we "missed our window" and now could not get it for three more days. Again, no break on charges of any kind. I was disappointed at how they treated a repeat customer buying over 2K worth of furniture. Never again with this place!