Furniture Barn Inc. stands behind our 40+ year reputation of providing customers with the best quality, value & service. The merchandise that was claimed as "damaged", was in fact a floor sample, sold as-is on clearance for a reduced price. The consumer was aware of this and signed a contract stating that he was purchasing a floor sample. Furniture Barn had offered in good faith to go above and beyond what we were required to do when a consumer purchases off-price clearance merchandise, but this consumer has chosen to let the court decide.The claims of "damage", "convicing him to fix it" and having to "chase them down to find out when my furniture would be delivered" are untrue.