I dropped off my vehicle at California Mufflers & Brakes for repairs on February 14, 2019 since the check engine light was showing on the dashboard and the car was hesitating on acceleration. An hour later, the owner called me and told me that their diagnostic tool indicated that I had a damaged transmission and that I needed a new transmission. I refused the costly repairs. Fifteen minutes later, she called me back on the phone and told me that their diagnostic tool pointed to a bad sensor and that I needed a transmission flush. I agree to the repairs. Later that day, I picked up my car and everything seemed fine. However, on the following morning, my vehicle started to hesitate on acceleration once again and the check engine light came on. Later that day I took my car to another auto shop and found out that the transmission oil pressure sensor was not replaced and that the transmission was not flushed. I also learned that transmission oil was leaking from the left front axle. The broken seal on the axle was replaced, fixing my car problems. On the following day, I went back to California Mufflers & Brakes and talked to the owner in person. I told her about the issue I was having with the repairs and that I wanted a full refund. She refused, saying that the car had been fixed. However, it is clear that my car was misdiagnosed and was not repaired. If you value your time and you do not want to spend your hard-earned money on fraudulent repairs, I advise you not to do business with California Mufflers & Brakes. They will rip you off! I have no choice now but to spend more of my time and money to resolve this issue through the courts. If anybody out there had a similar experience with California Mufflers & Brakes, please get in touch with me.

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