Never in my life have I seen a business brimming with the incompetence that this PEP BOYS has. Not just the employees but the management as well. I have been screwed by this Clayton nc location twice now. There won't be a third. 
The first time they changed the wrong tire. Then today 12-30-15 I called about a tire. They assured me they were in stock and I could get one installed immediately. I get there and they say it will be about 30 minutes and tried to sell me an extra tire I didn't want. After waiting an hour (the manager called me a liar on this even though I was there before he got there) they tell me I can't have the tires. They are for someone else. They said they could order them or I could drive to the store and pick them up myself. I asked why couldn't they put one on my truck and they go to the other store and get another tire since its not that far and I didn't want to drive with a bad tire. They said no. Luckily JUST TIRES is right across the street. I went there and got a GOODYEAR installed for only $10 more than PEP BOYS wanted for a DAKOTA DAFINITY. 20 minutes later I was on my way. I would still be waiting at PEP BOYS