Well, it has been nearly a month since we last visited Arigato. For years my family has celebrated events there because my kids absolutely loved the place. Then cam my oldest daughters birthday dinner. There was an 18% gratuity added to the check, the service was poor, the food mediocore. We purchased the birthday package (comes with cake and a photo) and then they couldn't print the photo. I called to complain at the store a few days later and spoke with a manager who hadn't been on duty that night. She promised to have the other person call, but surprisingly I never got a return phone call. Then I tried their corporate office. The person I needed to speak with wasn't in, but she did leave me a return voice mail. I have tried for several weeks to get her on the phone, but she is never in, or is on vacation and has not returned a single message. So if you too would like to waste $120 on dinner for 4, well, best of luck to you.

very good