I am extremely disappointed with the service of Bedrock Jewelers. I stopped by on Friday 3/17/2017 to get four rings re-sized, and I was told the will be ready the following week 3/24/2017. I stopped by on 3/24/2017 and I was told that they havent even started on my rings get. I stopped by on 3/30/2017 again and I was told that they had some equipment breakdown, and was told my items were not ready but would definitely be ready on Thursday 4/3/2017. I stopped by on 4/10/2017 and I was told my rings are all re-sized but I can have them yet because they still have to clean them. I told Bedrock Jewelers that I will take the rings anyway and clean them myself, but Bedrock Jewelers refused to give my rings, and told me to comeback later. I also gave them an extra ring that they can use to melt the gold if they need extra gold to resize my rings. I am not sure if they have lost or sold my rings. Every time I walk in to Bedrock Jeweler they have a different excuse why my rings are not ready for pickup. I stopped by on 4/12/2017 to pickup my rings, and Bedrock Jewelers acted like they have never seen me before, after I presented my receipt for the rings Bedrock Jewelers generated another receipt and charge me an additional $50.00 claiming that I have dropped off an additional ring for resizing, however, Bedrock Jewelers were unable to tell me when this occurred or on what date. Also, there is no way that I will drop off an additional ring without a receipt. I have pictures of the rings that were dropped off plus the original receipt from Bedrock Jewelers. Bedrock Jewelers did return the extra ring that I gave them to use if they need extra gold, note that that ring did not need resizing because it was already at the correct size. In other words I Bedrock Jewelers charge me $50.00 extra for a ring that did not need resizing and was not resized either. I have never experience such dishonesty from a company in my life, it make one wonder how they stay in business. I DO NOT RECOMMEND BEDROCK JEWELERS.

Highly recommend this small, unique jewelry store. The best customer service ever! There isn't anything this knowledgable jeweler can't do. I've taken a number of problems there and he has been able to solve each one. I wouldn't go anywhere else! They recently lost their beloved dog who was always there. She will be missed the next time I go there.....and I will go there again! ~Cathie

I highly recommend this business for its genuine service and quality products.

Excellent service and quality by wonderful people. I will definitely return in the future.

We have been taking our jewelry and watch repairs to Brian for 5 years.He has always handled us with pure expertise and professinalism. If he has a repair he can't handle he knows other experts who can.

nice shop. good service.