Never cold in Cali .. :-) except when your daughter has her first child and she is living with you. I really feel I was taken advantage of because I was desperate to have the heat back on because I had a newborn in the house. I had a hard time finding anyone to come out because I have an older house and a dual sided wall heater. Air One was the first that said they could do the work and be there the next day. Upon arrival Ronald inspected the heater and concluded it would cost 695.00 to repair the heater! I was floored at the price so I asked how much to replace the heater he said 1400!! Again I was taken back. Being that they were the only ones out of many I had called that said they worked on my type of heater I didn't know what to do. I was desperate and it was freezing. I asked if he fixed it would that take care of it ? he expained that my unit was very old and other parts could go out. I asked if he could get a better price for replacment as I could not afford this kind of money. He went out called his "boss" ? came back and said no 1400 was the best they could do. I asked for a break down so I could understand what I am paying for i.e. price of the heater, labor etc.. he said he could not do that, that 1400 was the flat price. I went ahead with if out of pure desperation having a gut feeling I was making a mistake and oh boy was I. I looked up the unit I got a Cozy W505F(g) 50 k btu. This retails for 566.26 this means I paid 833.74 on labor and tax !! plus the rating on this unit are not very good. Ronald did a good job with the install and I am sure he is told what to say and do and didn't personaly want to rip me off this I am sure was the company and the "boss" he called. Do your homework before letting this company do the work for you.

Great customer service