Placed an online reservation had a confirmation number for a 24 foot truck. Arrived an hour before my pickup time was told that the truck would be there any minute. Waited, after an hour was told that there were no trucks available. No apologies, they pointed out a part of the fine print that says they are not responsable if equipment is not available. Cost me $200 for a loading crew that did no work, because of no truck. Evan with a confirmed reservation they will not hold a truck for you. PLEASE RENT SOMEWHERE ELSE.