Honestly I would not even give them 1 star. I had 16 Teenagers who were looking forward to this event for weeks. over the phone the owner promised me a Limo, Triple X Hummer Limo, from the movie Triple X. It would have balloons, part decor etc. instead it showed up late, a slashed tire, the paint was scratched, the Stereo and TV did not work. The inside was dirty and sticky, I sent it away and had to call another company last minute! the kids had to wait 4 long hours....