Ordered takeout, and the staff was very friendly; the woman on the phone wasn't sure if they had one of the menu items that I had ordered, so asked if there was something I'd like instead if they were out while someone checked on it. The outside looks unimpressive, but its very nice inside and the food is excellent; best Beef and Broccoli and custard buns I've had in a long time. Their egg drop soup was also good: not bland like many other places I've had recently.