Drilon Doda Was a very excellent repair man on our New Hot Water Heater. I will reffer him to any body that deals with your company. Cleaned up after he was done and left the area in better shape then when he arrived to find our water tank leaking. very happy with his work. Theank You John

We got our service from Marvin Rivers and he was extremely pleasant and professional. I was also appreciative of the folks on the phone who set up the appointment, they were also professional. The specialist was later to our house than originally estimated, but only by about 20 minutes and is the only reason they get four stars instead of five.

Doug was not only professional and knowledgeable but has that certain quality that makes you feel comfortable letting him into your home, we would recommend Doug to all our family and friends and will specifically request him for future repairs. Thanks Doug great job!

Steve and Adam were terrific representatives of Ben Franklin Plumbing. What seemed to be a small job turned into a very big project. They inspired confidence that they would do the best for THIS customer. They explained my situation completely and worked hard to minimize any disruption to my home. It looked like a bomb went off in my basement and when they left they did a great clean up. My wife and I were very impressed by how LONG and HARD they worked to get our home back to normal. This company is fortunate to have them as employees.

Marvin was very professional.He examined the old water heater and agreed it had reached the end of itrs useful life. He then explained all the options, including the cost. I agreed to have the heater replaced and he set to work. He worked quickly, and efficiently. He also cleaned up the floor and area when he was finished. I commend him for his work

Benjamin Franklin Plumbing is my "go to" for plumbing help. As a recent widow who depended on my husband for anything related to plumbing, it's nice to know that I can count on being treated courteously and with respect. All of my questions were answered and the technician explained everything in terms I could understand. I would highly recommend this company and this technician to everyone.

Drilon was very pleasant to work with, he knew his job & when he was finished he went over everything & answered any questions I had. Very nice youngman.

Joe was very informative and extremely helpful

very professional and thorough

Joe was a true gentleman and worked incredibly hard to fix clear our clogged sewer drain, even though that wasn't the job they expected him to need to do. He stayed past well past dark, after having to drive across town for a bigger rooter. And after a long afternoon of work, he still maintained it was only a $99 fee. Joe was great and we hope to have his help again when we need it!

Joe was incredibly friendly and courteous while servicing our sewer line. Despite it being a rather messy job and needing to go back to the shop for another part, he was positive throughout the work. What particularly impressed us is he noticed that the smoke alarm was going off in the house (he was outside) due to an unattended cooking project. He ran in and saved us from an imminent grease fire. Thanks so much!

Highly recommend Benjamin Franklin Plumbing, and Drilon as the preferred technician. He was prompt, professional and highly consultative. He actually caught an HVAC issue while working on our water heater that may have saved our lives. We truly appreciate Drilon and his work. Would recommend him and Benjamin Franklin to family and friends.

Professional / clear and concise. Discovered my problem immediately. Kept the costs as reasonable as possible - and outlined what needed to be done today and what could wait until later. Excellant service.

On time. Did a great job explaining what was to be done. Job finished on time. I will certainly use Ben Franklin again.

Doug was on time and professional and he completed the job quickly and neatly.

Doug was on time and professional and he completed the job quickly and neatly.

Clean techs, upfront pricing and was able to book them over my lunch hour - not a 4 hour window like others. Great service and a good value.