Just purchased a Toyota Mirai yesterday at this location. Larisa Watts, the Mirai specialist sales manager, was extremely helpful in getting everything to work out with my trade in and she was highly knowledgeable about the Mirai, being a fellow Mirai owner as well. The finance manager, Rohan, helped me get an amazing rate on the loan and was quick and professional in his service. I would highly recommend this store for anyone who is looking to puchase a Mirai or really any other Toyota vehicle.

I recently went here for some warranty work and 2 hours later was told that "my car was not safe to drive" and I needed $$$ repairs. I showed the parts taken from my car to my mechanic who said

there was nothing wrong with my car. I WAS SCAMMED BIG TIME> Get a second opinion before having work done by this garage.

STAY AWAY from this PLACE. YOU Will REGRET IT!!!!!



DON'T go to Dublin Toyota unless you're interested in visiting the dealership from hell.



Be fully aware there will be a BIG chance you will get ripped off by ruthless salespeople with nothing in their line of sight except for dollar signs. I went there to trade my car in and I was taken so bad, it should have been illegal!



First, these atrocious walking masses of greed took my car, with a base blue book value of $4500, and gave me S1.00 for it. Of course, I was a first-time buyer and did not ask the pertinent questions. Because of that, I was completely taken by the OPTIONAL warranties I NEEDED that HAD to come with the CAR (and I DID not need any of them).



And, they have a system for scamming unsuspecting people. By the time I was done, I had completely given away my car, for free, and bought a TON of warranties I didn't know I didn't need and spent twice as much as I had budgeted for.



Did they care that I had a family with a limited budget that I HAD to stick to? No.



These cutthroat salespeople suffer from a severe case of avarice and it's your best bet to check out another dealership.

Larissa is the best, she teats you as if she is buying the car for her self, she really takes care of you. I have bought three cars from Toyota before, but I have never seen like Larissa. If you want to buy a car from Dublin Toyota just go to Larissa.

WARNING!! Worst Experience Ever!!! New car purchase from Dublin Toyota Scion

BEWARE! The old “Bait and Switch “game is still alive and well at Dublin Toyota Scion in Dublin, CA. On Sunday December12, 2010 I got a phone quote on a 2011 Toyota Camry from a Toyota dealership in Modesto, CA. Not wanting to drive that far my sister suggested that I call Dublin Toyota which was closer to see if they would match that price. I called Dublin Toyota and spoke to a salesperson that identified himself as “Jojo”. Jojo informed me that he would, indeed, match the price. My family and I drove down to Dublin Toyota where hoards of salespeople approached us. I insisted that I wanted to talk to Jojo. Jojo finally came out to greet us. I introduced myself and my family and informed Jojo of our earlier telephone discussion.

After the introductions we went to Jojo”s desk and he wrote up the papers for the 2011 Camry but the out-the-door price was now $3,500 more than he had quoted on the phone. I told him that was not the price that I agreed to on the phone and that I wouldn’t buy the car at that price. He then shifted the conversation to a 2011 Venza that was on the showroom floor. He talked about what a great deal he could get me on a 2010 Venza because of the end of the year sale. He showed us the 2010 Venza which really was a nice cross-over SUV so we agreed to the out-the-door price $27,000.00 on the 2010 Venza. Jojo left the paperwork on the desk and went and talked to the “sales manager” and seemingly disappeared. The floor manager approached us and told us that he was now handling the transaction. That “Jojo doesn’t know how to sell cars, he’s been fired”. The floor manager took the paperwork and said “let me see what I can do”. He came back without the paperwork and started to try to start negotiations over stating that he could sale the Venza to us for $30,000.00. Once he said that I requested to see the manager…the person that he kept running back and forth to see. I went over to see the sales manager to find out what the problem was. I told him that I had initially agreed with Jojo to buy the 2011 Camry for $20,000.00 matching price of the Modesto dealership----that changed; the price was raised to $23,500.00. Now I had agreed with Jojo to buy the 2010 Venza for $27.000.00 out-the-door, that changed; now the price is $30,000.00 plus taxes and license. What’s going on here? You guys wasted my time I could have driven to Modesto and back by now. The sales manager got extremely belligerent and started using profanity…”I’m not selling you any f*cking car; get the f*ck out of my dealership”.

THE BOTTOM LINE HERE IS THAT THIS TYPE OF SITUATION CLEARLY SHOWS THAT THIS WAS A BAIT AND SWITCH TACTIC FROM THE VERY BEGINNING….TWICE NO LESS. THE FIRST TIME TO GET ME INTO THE DEALERSHIP UNDER THE GUISE OF MATCHING PRICES TO SALE ME THE CAR AT A HIGHER PRICE THAN PREVIOUSLY QUOTED: THEN, AGAIN, CHANGING THE AGREED UPON PRICE ON ANOTHER CAR. NOT TO MENTION THE ARROGANCE OF THE SALES MANAGER AND HIS GROSS DISRESPECT OF ME AND MY FAMILY.

Lester was a great salesman to work with when we were looking for a used vehicle for our daughter.