Item not returned as promised. Person on the phone hung up on me when I asked where it was. She was even nastier in person. We don't dry clean often, but next time it won't be there.

Item not returned as promised. Person on the phone hung up on me when I asked where it was. She was even nastier in person. We don't dry clean often, but next time it won't be there.

I am very unhappy lately due to shrinkage problems on the finished product. Also, product takes too long to get returned and many times recently it is never back when promised.