i.e., A local favorit User Rating: 1 out of 5 stars by taken advantage of 11/10/2009 unfortunately, i have nothing good to say about this travel agency. they ruined a once in a lifetime trip of ours that can't be repeated. they sent us to the wrong location in the dominican republic and then admitted it in writing to the better business bureau. they refuse to compensate us in any way or take any responsibility. please stay away from this company, any company can send you anywhere you want to go. this was part of a dreams package where the hotel wasn't to be chosen until we reached the airport. we were supposed to have been sent to one of two hotels in punta cana. we were told at the airport we were being sent to la romana. what can you do when you are standing, ready to board with a two year old in tow. smith travel said we should not have boarded but should have cancelled. that would have been impossible for us to do at that point. beware! have your lawyer at your side when you sign w